Shipping Policy – Afiya Power Tools
Thank you for choosing Afiya Power Tools.
We are committed to delivering your orders safely and on time. Our aim is to ensure a smooth and reliable shipping experience for every customer.
1. Order Processing Time
Once your order is placed, it is processed and prepared for dispatch within 1–2 business days. Business days include Monday to Friday, excluding weekends and public holidays. Orders placed on weekends or holidays are processed on the next working day.
2. Estimated Delivery Time
Delivery time depends on your location. Below are general estimates after dispatch:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days
These timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
3. Shipping Partners
We work with trusted and reliable courier partners to ensure safe and timely delivery of your products. Our logistics partners are selected to provide good service and tracking support.
4. Shipping Charges
Shipping charges, if applicable, are calculated at checkout based on the product size, weight, and delivery location.
In some cases, free shipping may be offered as part of promotions or special offers.
5. Order Tracking
Once your order is dispatched, tracking details will be shared with you via email or SMS. You can use these details to track your shipment until delivery.
6. Shipping Address
Please make sure the shipping address and contact details entered at checkout are correct and complete.
Afiya Power Tools is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
7. Delivery Issues & Support
If you face any issues such as delivery delays, damaged items, or missing products, please contact our support team immediately. We will do our best to assist you and resolve the issue.
Email: afiyapowertools@gmail.com
Phone: +91-9677404513
8. Important Notes
All shipping timelines are based on business days only.
Delays may occasionally occur due to reasons beyond our control such as courier disruptions, weather conditions, or public holidays.
Once the package is handed over to the courier partner, Afiya Power Tools is not responsible for lost or stolen shipments, but we will assist you in coordinating with the courier wherever possible.
Thank you for choosing Afiya Power Tools.